Hotel Las Olas is committed to respecting your privacy and protecting your personal information.
High level policy
When do we collect personal information?
We collect personal information about you whenever you use our services (whether services provided directly by us or by other companies or agents acting on our behalf), when you stay with us, when you use our websites, or when you use our call center or mobile applications.
What types of personal information do we collect?We collect personal information about you, about your travel arrangements, about how you use our services and about how you use our websites, call center and mobile applications. This may include information that you provide to us directly or through companies or agents we work with, as well as information, which we collect when you use our services.
What do we use your personal information for?
- To provide the services you have asked us to provide.
- To personalise your travel experience.
- To communicate with you about products and other services you have asked us to provide.
- To provide you with marketing and offers from us (where we have your permission to do so).
- To improve our services.
- For security purposes.
Who do we share your personal information with?
Your personal information is only shared within the Hotel Las Olas group.
We do not sell personal information to third parties.
How we look after the policy